Kyndryl Bangalore Recruitment 2022 Hiring Technical Engineer. Kyndryl company is recruiting freshers for Associate – Technical Engineer role. Candidates with BE/Btech/ME/MTech/B.Sc/M.Sc/BCA/MCA/Diploma degree are eligible to apply for the job role. Below are the Kyndryl Job description, careers and Eligibility details.
|Role||Associate – Technical Engineer|
Kyndryl Bangalore Recruitment 2022
As Technical Engineer, you are responsible to support problem and change tickets for client support operations (e.g. storage systems or server) for work involving problem determination and implementation of changes to hardware, software, applications or network systems.
- Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to Kyndryl Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific.
- Acting as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
- Anticipating customer needs and effectively addressing concerns related to their issue or resolution.
- Providing direct technical assistance to customers via phone, email, and chat.
- Handling complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers.
- Providing remote Infrastructure support delivery and performing problem cause analysis.
- Collaborating with fellow support colleagues and other internal organizations to provide superior customer service.
- We are looking for BE/Btech/ME/MTech/B.Sc/M.Sc/BCA/MCA/Diploma (computer/IT specialization only) students,2022 pass outs.
- 65% or 6.5 CGPA above are eligible to apply.
- All subjects will be considered including elective/optional subjects
- No current Backlogs
- Fundamentals of IT
- Basic Knowledge of concepts about databases
- Basic Knowledge of Z/Os and Operations Monitoring
- Basic Concepts in Networking, Windows, Linux, Unix and other OS
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